Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and enabling certain website functionality.
2. How We Use Cookies
Shinelink Portal uses cookies and similar technologies to:
Remember your preferences and settings
Understand how you use our website
Improve website performance and functionality
Provide personalized content and recommendations
Measure the effectiveness of our marketing campaigns
Enable social media features
Ensure website security
3. Types of Cookies We Use
3.1 Necessary Cookies
Purpose: Essential for the website to function properly
Examples:
Session management and user authentication
Cookie consent preferences
Security and fraud prevention
Load balancing and performance
Duration: Session or 1 year
Can be disabled: No - these are essential for website functionality
3.2 Analytics Cookies
Purpose: Help us understand how visitors interact with our website
Examples:
Google Analytics tracking
Page view and session tracking
User behavior analysis
Website performance monitoring
Duration: 13-24 months
Can be disabled: Yes - through our cookie preferences
3.3 Marketing Cookies
Purpose: Used to deliver personalized advertisements and measure campaign effectiveness
Examples:
Facebook Pixel and Google Ads tracking
Retargeting and remarketing
Interest-based advertising
Conversion tracking
Duration: 30 days to 2 years
Can be disabled: Yes - through our cookie preferences
3.4 Functional Cookies
Purpose: Enable enhanced functionality and personalization
Examples:
Language and region preferences
Property search filters and favorites
Chat widget functionality
Video player settings
Duration: 30 days to 1 year
Can be disabled: Yes - but some features may not work properly
4. Third-Party Cookies
Our website may include content and services from third parties that set their own cookies. These include:
Disabling certain cookies may affect your experience on our website:
Necessary Cookies Disabled
Website may not function properly
Unable to maintain login sessions
Security features may not work
Form submissions may fail
Analytics Cookies Disabled
We can't improve website performance
Less personalized content
Unable to measure content effectiveness
Limited user experience insights
Marketing Cookies Disabled
Less relevant advertisements
May see more repetitive ads
Unable to measure ad effectiveness
No personalized marketing content
7. Mobile Apps and Device Identifiers
If you use our mobile applications, we may use device identifiers and mobile analytics tools similar to cookies. You can control these through your device's privacy settings.
8. Do Not Track Signals
Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for responding to these signals. We continue to monitor developments in this area.
9. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children through cookies or other means.
10. Data Security
We implement appropriate security measures to protect information collected through cookies, including:
Encryption of sensitive data
Secure cookie transmission (HTTPS)
Regular security assessments
Access controls and monitoring
11. International Transfers
Some of our third-party service providers may process cookie data outside of Australia. We ensure appropriate safeguards are in place for international data transfers.
12. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.
13. Your Rights
Under Australian privacy law and GDPR (where applicable), you have rights regarding the information collected through cookies, including:
Right to access your information
Right to correct inaccurate information
Right to delete your information
Right to restrict processing
Right to data portability
Right to object to processing
14. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us: